We will always make every effort to dispatch your order on the day we receive it or the very next day. We try to keep the stock levels up to date so you will not order an item which is out of stock. If any items are out of stock we will inform you straight away to let you know when it will be arriving or you can have the choice of a refund.
Delivery times & charges for UK delivery addresses
Carriage is free on all orders over £35 (except for deliveries outside of the UK).
For orders under £35 we charge £2.99 on all UK orders.
Guaranteed next-day delivery and Courier service for UK delivery addresses
We offer a guaranteed next day courier delivery service for any orders delivered to a UK address.
We can only offer this service for orders placed before 12 noon, for orders placed after 12 noon your order will be despatched the following day.
Next day deliveries will be delivered between 9am and 5pm the next day, sorry we cannot offer a timed delivery at the moment, but we hope to have this service within the next 6 months.
Guaranteed next day delivery is charged at £6.99 on all orders regardless of size.
For very large orders we may not be able to offer this service, but we will call you immediately if the size of your order is a problem and discuss the options with you.
Please note, we cannot always guarantee next day deliveries to some areas of the UK, in particular Cornwall, The Highlands and Islands of Scotland and other off shore Islands.
Next day delivery is only guaranteed when placing your order before 12 noon Monday - Thursday. We are unable to make weekend deliveries, so orders placed using the next day delivery service on Friday before 12 noon will be delivered on the following Monday (apart from bank holidays).
We can send Crafty Computer products all over the world, however there are a few products that cannot be sent outside of the UK, these are clearly marked with a UK only logo.
The delivery rate will be stated at check out as this changes constantly depending on currency rates, and shipping charges for all deliveries outside of the UK.
We will send most orders by airmail post and delivery will be 4-21 days depending on the destination in the world. Sorry we cannot be more precise with our delivery times for international deliveries.
Our Carriage Prices
We have set the prices as fairly as we can and do not aim to make money from carriage. Depending on the size of your order you may find we charge slightly more or slightly less than the value of the postage.
We do not believe in profiting from our customers when it comes to shipping costs, in many instances it cost us more than we charge you, but we have to simplify our carriage rates in order to make our website easy to use.
If you have any questions about the shipping prices please contact us and we will be very happy to help.